Introduction

These Terms and Conditions govern your use of the website https://alanschimneysweep.co.uk/
and the services provided by Alan’s Chimney Sweep referred to as we us or our. By accessing this website or booking our services you agree to be bound by these Terms and Conditions. If you do not agree you should not use this website or our services.

Services

Alan’s Chimney Sweep provides chimney sweeping and related domestic services. All services are subject to availability and may be withdrawn or amended at any time without notice. Any descriptions of services on the website are for guidance only.

Bookings and Appointments

All bookings are subject to confirmation. We reserve the right to refuse or cancel appointments where necessary including due to access issues unsafe conditions or circumstances beyond our control. Customers are responsible for ensuring clear and safe access to the chimney and working area at the time of the appointment.

Pricing and Payment

Prices will be confirmed at the time of booking or quotation. All prices are subject to change but confirmed bookings will be honoured at the agreed price. Payment is due upon completion of the service unless otherwise agreed in advance. We reserve the right to request payment before or at the time of service.

Cancellations

If you need to cancel or rearrange an appointment we ask that you provide as much notice as possible. Late cancellations or missed appointments may result in a cancellation charge at our discretion.

Customer Responsibilities

The customer must ensure that the property is safe for work to be carried out and that pets children and vulnerable individuals are kept clear of the working area. We reserve the right to stop work if conditions are unsafe.

Limitation of Liability

We will carry out our services with reasonable care and skill. We will not be liable for any loss or damage arising from pre existing faults defects or conditions in chimneys flues or appliances that were not reasonably apparent at the time of service. To the maximum extent permitted by law we shall not be liable for indirect or consequential losses.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence or for fraud.

Website Use

The content on this website is provided for general information only. While we make reasonable efforts to keep information up to date we do not guarantee that content is accurate complete or current. We reserve the right to change or remove website content at any time.

Intellectual Property

All content on this website including text images and logos is owned by or licensed to Alan’s Chimney Sweep and may not be reproduced copied or distributed without prior written consent.

Third Party Links

This website may include links to third party websites. We are not responsible for the content availability or privacy practices of external sites.

Privacy

Your use of this website is also governed by our Privacy Policy which explains how we collect and use personal data.

Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Details

Alan’s Chimney Sweep
Email alantcalvin48@gmail.com

Phone 07778 461114

Effective Date January 2026